Contact information

We're a small team and we read every message. If the product didn't work the way you expected, tell us — we'd rather fix it than have you give up on it.

Get in Touch

Email: info@getnanogo.com

We aim to respond to every email within 3 business days.

Urgent Safety Questions

If someone has swallowed this product, or it has come into contact with eyes or skin, do not wait for us to reply.

U.S. Poison Control: 1-800-222-1222 — free, confidential, 24 hours a day.
In an emergency, call 911.

Have the product container or label with you when you call. For handling instructions and first-aid measures, see the product page and the Safety Data Sheet.

Business Details

This store is operated by:

NANO GO LTD — a trading name of Kvaliteetmüük OÜ
Private limited company registered in Estonia
Registry code: 14779464
VAT number: EE102322149
Registered office: Rannakaare tee 8, Tammiste küla, Tori vald, Pärnu maakond 85009, Estonia

Returns

All sales are final. We do not accept returns or offer refunds for change of mind. Please read the product page carefully before ordering, especially the surface compatibility and safety sections.

Do not mail this product back to us under any circumstances. It is classified as a corrosive material and is restricted in ordinary consumer mail.

If your order arrived damaged, arrived incorrect, never arrived, or is genuinely faulty, we will put it right at no cost to you. Contact us and see our Refund Policy for full details.

Press and Partnerships

For wholesale, stockist or press enquiries, email info@getnanogo.com with "Partnership" in the subject line.